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Privacy Policy

Last updated: March 20, 2026

PaisaTrack ("we", "our", "us") is committed to protecting the privacy of our users ("you", "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal finance application and website.

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and authentication credentials (via Google OAuth or email/password sign-up).

Financial Data: Transaction records, account balances, budget configurations, savings goals, and other financial information you manually enter or sync through connected services.

Usage Data: Device information, browser type, IP address, pages visited, and interaction patterns within the application to improve our service.

Cookies: We use essential cookies and local storage for authentication, theme preferences, and application state management.

2. How We Use Your Information

  • To provide and maintain the PaisaTrack service
  • To authenticate your identity and secure your account
  • To display your financial data, analytics, and reports
  • To send service-related communications (welcome emails, security alerts, product updates)
  • To improve and optimize the application experience
  • To provide customer support
  • To process payments for subscription plans

3. Data Storage and Security

Your data is stored securely on Supabase cloud infrastructure with PostgreSQL databases. We implement industry-standard security measures including:

  • Encryption at Rest: All data stored in our databases is encrypted using AES-256 encryption
  • Encryption in Transit: All data transmission uses HTTPS/TLS 1.3 encryption — no data is ever sent in plain text
  • Row-Level Security (RLS) policies ensuring users can only access their own data
  • Secure authentication via Supabase Auth with Google OAuth integration
  • Passwords are hashed using bcrypt and never stored in plain text
  • No SMS/Bank Access: PaisaTrack does not read your SMS messages, access your bank accounts, or require any sensitive banking permissions
  • Regular security audits and infrastructure updates

4. No Data Selling — Ever

We will never sell, trade, rent, or monetize your personal or financial data. Your data belongs to you. We do not share it with advertisers, data brokers, or any third party for marketing purposes. We may share data only in the following limited circumstances:

  • Service Providers: With trusted third-party services essential to operating PaisaTrack (Supabase for hosting, Razorpay for payments, Resend for transactional emails)
  • Legal Requirements: When required by law, regulation, or legal process
  • Safety: To protect the rights, property, or safety of PaisaTrack, our users, or others

5. Third-Party Services

PaisaTrack integrates with the following third-party services:

  • Google OAuth: For authentication — we receive your name and email from Google
  • Razorpay: For payment processing — we do not store your payment card details
  • Resend: For transactional emails (welcome, notifications)

Each third-party service operates under their own privacy policies.

6. Your Rights

You have the right to:

  • Access your personal data stored with us
  • Correct inaccurate or incomplete data
  • Delete your account and all associated data
  • Export your financial data
  • Withdraw consent for data processing at any time

To exercise any of these rights, contact us at support@paisatrack.com.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, all associated personal and financial data will be permanently removed from our systems within 30 days. Anonymized, aggregated data may be retained for analytics purposes.

8. Children's Privacy

PaisaTrack is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

9. Compliance with Indian Regulations

Digital Personal Data Protection Act (DPDP Act), 2023

PaisaTrack is committed to compliance with India's Digital Personal Data Protection Act, 2023. In accordance with the DPDP Act:

  • We collect and process personal data only for lawful purposes with your explicit consent
  • We provide clear notice about what data is collected and why before processing
  • You have the right to withdraw consent at any time, and we will cease processing your data
  • You have the right to access, correct, and erase your personal data
  • We implement reasonable security safeguards to protect your data from unauthorized access, breaches, and misuse
  • We do not process children's data (users must be 18+)
  • In the event of a data breach, we will notify affected users and the Data Protection Board of India as required by law

RBI Guidelines Alignment

While PaisaTrack is a personal finance tracking and budgeting tool (not a banking or lending platform), we align our practices with the spirit of Reserve Bank of India (RBI) guidelines on data protection:

  • Financial data is stored within secure, audited cloud infrastructure
  • We do not access, store, or process any banking credentials, UPI PINs, or payment card numbers
  • Payment processing (subscriptions) is handled by Razorpay, an RBI-authorized payment aggregator — we never see your card details
  • We do not participate in lending, credit scoring, or any regulated financial activity

10. Grievance Redressal

In accordance with the DPDP Act and the Information Technology Act, 2000, if you have any grievances regarding the processing of your personal data, you may contact our Grievance Officer:

Grievance Officer: Peter Devadoss

Email: grievance@paisatrack.com

Alternate Email: support@paisatrack.com

Response Time: We will acknowledge your grievance within 48 hours and resolve it within 30 days from the date of receipt.

If you are not satisfied with the resolution, you may file a complaint with the Data Protection Board of India as established under the DPDP Act, 2023.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of PaisaTrack after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: support@paisatrack.com
Website: paisatrack.com

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